Flexible in Packaging 


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SERVICE

EXTENDED OFFICE HOURS

The official office hours of Wantzen are 9.00 am to 5.00 pm.  We are dedicated to setting the standard in our industry for customer service, and welcome any comments or suggestions you may have.  Contact Brian Stump at bastump@wantzen.co.uk. or Vanessa Hatch at vahatch@wantzen.co.uk for any service or spares related requirements.

 

   

PRO SERVICE - MORE THAN JUST PARTS
Contact us to discuss...
TRAINING - We offer programmes that can be customised to suit your individual requirements.  Specialised courses can be established at the W&H training centre in Lengerich, or at your plant.
FIELD SERVICE - Whether you need an emergency response, a planned intervention or an action plan for a new installation start-up, our comprehensive service programme is your assurance of timely service.
TECHNICAL SUPPORT - Technical customer consultants are available to answer specific questions concerning the various application possibilities of your W&H machine.
REGULAR MAINTENANCE - With an individually tailored maintenance contract, field service personnel visit your plant at regular intervals, and assist and participate in the upkeep and preventative maintenance of your W&H machine.
PARTS SERVICE - Not just the prompt despatch of the required part, but also advice on customer stock holding based on parts usage data acquired from the worldwide installed machine base.